Now Hiring: Patient Care Coordinator

Now Hiring: Patient Care Coordinator

Job Type

  • Full-time
  • Day shift
  • 8 hour shift
  • No remote work

Required Qualifications


High school or equivalent


clinical office, 2 years


Buffalo, NY 14215

Work Authorization

United States



Position Description


Represents physicians by being primary mode of communication between patients and provider. Performs a full range of duties to support day to day operations and ensuring high quality service for our patients. Expected to handle sensitive information confidentially.

  • Department: Surgery
  • Reports To: Team lead / Practice manager

Essential Functions

  • Update and maintain patients’ health records
  • Use Medical software proficiently
  • Answer patient’s queries and ensure quality customer service
  • Answer phones, schedule appointments, admissions, surgeries and laboratory services
  • Ensure physician/provider productivity by maintaining calendars; scheduling appointments, professional meetings, consultation and conferences.
  • Maintain office supplies inventory by checking stock; anticipating needs; placing and expediting orders.
  • Travel to satellite and other UBMD offices as needed
  • Maintains quality results by following and enforcing standards
  • Serves and protects the health care community by adhering to professional standards, hospital policies and procedures

Other Functions

  • Establish and maintain a professional and polite rapport with all patients and staff
  • Perform special projects assigned by lead assistant/practice manager or provider
  • Provide cross coverage within department when deemed necessary
  • Update job knowledge by participating in educational opportunities.

Minimum Job Requirments

Education: High School Diploma or equivalent required. Completion of Medical Secretary Program preferred.

Experience/Qualifications : 2 years clinical office experience required. Strong communication and interpersonal skills essential to ensure high quality customer service. Strong typing skills required.


  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Parental leave
  • Retirement plan
  • Vision insurance